Companies have finally begun to understand the true importance of stakeholder engagement when it comes to CSR, and are now implementing various techniques to connect with these groups and learn from them.
A recent book - 'Leveraging Corporate Responsibility: The Stakeholder Route to Maximizing Business and Social Value' - goes deeper than any other we have seen in discussing this increasingly central CSR topic.
The main premise is that without a proper understanding of various stakeholders and how differently they may react to brands and CSR initiatives, many such efforts are bound to fail.
There are many valuable lessons in this book, but one particularly resonated with me. more
Stakeholders want value, too

